Cookie policy

When you visit our websites or use our apps information about you may be collected through the use of cookies or similar technologies.

By continuing to browse this website and apps you are agreeing to our use of cookies.

What is a cookie?

Http Cookies

These cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website or open apps.  The cookie then communicates with the originating website or app when you visit again, and may communicate with other websites that recognise the cookie.

Local Shared Objects or Flash Cookies

Local Shared Objects or Flash Cookies are pieces of data that websites and apps which use Adobe Flash store on your computer or device to collect information on how you navigate those websites or applications and to store preferences you have set.

Why does Channel 5 use cookies?

Cookies make your browsing experience faster and easier. They can be used to remember your user preferences and registration details for future visits. Cookies also monitor your experience and interests. This information is often used to make content and advertising  you see on our website and apps more relevant to you.

What cookies does Channel 5 use?

We have classified our cookies according to the categories proposed by the International Chamber of Commerce.

None of the cookies used on our websites or apps gather personal information about you.

Strictly Necessary Cookies

These cookies are essential for the operation of our websites and apps.  They help you move around the website and use key features to:

  • establish and continue a user session. They keep track of your movement from page to page. Without these cookies, our websites and apps would have no memories.
  • establish and continue a user session with My5. These cookies keep track of a user’s movement from page to page. Without accepting these cookies the user would need to login every time they changed page.

Below are the names of the strictly necessary cookies used by Channel 5:

Organisation Cookie name Description
Gigya _gig_llp

_gig_llu

glt_3_86Nae5pAig5F6LOClDsKS84_4nSNiJwPPa9-OhMx90AimymqrGphLQQMai788cVO

My5: account cookies
Massive warningDisplayed  My5: stores whether the user has seen and dismissed the Cookie Warning message
Massive misl.account.AccountModel-offline-profile My5: identifier for anonymous browsers (users)
Massive  misl.account.AccountModelSavedTokens  My5: cached authentication tokens if the user chooses to remained logged in (account level)
Massive  misl.account.profile.ProfileModel-anon My5: identifier for anonymous browsers (users)
Massive misl.account.profile.ProfileModelSavedTokens My5: cached authentication tokens if the user chooses to remained logged in (profile level)
Massive misl.config.LoadMislConfigCommand My5.tv: identifies the last version at which the DeviceModel was updated
Massive misl.device.DeviceModel My5: detects the type of user device (computer, mobile or table)
Channel 5
Channel 5 SESS72fda3f87cd6f88d7b4b5afed442ec64 about.channel5.com:  website session cookie

Performance Cookies

These cookies collect information about how our websites and apps are used.  The purpose of these cookies is to help us improve our websites and apps, and to report website or app usage for reasons such as rights reporting to music collecting societies.  For example they:

  • collect information about the quality of video delivery.  This information enables our partners to monitor and improve the quality of service and to troubleshoot video quality issues.
  • check anomalies and as a back-up in respect of Google Analytics, tracking software by Google.  This software is used to validate comScore data, our official tracking tool.
  • detect the initial bandwidth capability for progressive download deliveries for video on demand content.  Without understanding the bandwidth capability of the user’s device we are unable to determine which quality feed to deliver to the user, which would result in a potentially poor video playback experience or no video at all if bandwidth is reduced.
  • track the effectiveness of the display advertising on our websites.  This cookie does not target advertisements when you visit other websites.

Below are the names of the performance cookies used by Channel 5:

Organisation Cookie name Description
Brightcove BC_BANDWIDTH Detects initial bandwidth capability of device for video playback.
Brightcove AkamaiAnalytics_VisitCookie
AkamaiAnalytics_BrowserSessionId
AkamaiAnalyticsDO_visitStartTime
AkamaiAnalytics_VisitLastCloseTime
AkamaiAnalyticsDO_bitRateBucketsCsv
AkamaiAnalytics_VisitIsPlaying
Brightcove Video Cloud players use cookies to collect information about the quality of Video Cloud delivery. This is used for clips.
Freewheel NSC_d16efm_qppm_iuuq Advertising cookie to track effectiveness.
Kantar i00
srp
Advertising cookie to track effectiveness.
comScore cs_accumulatedActiveUserSessionTime
cs_accumulatedApplicationSessionTime
cs_accumulatedBackgroundTime
cs_accumulatedForegroundTime
cs_accumulatedInactiveTime
cs_accumulatedUserSessionTime
cs_activeUserSessionCount
cs_applicationSessionCountKey
cs_coldStartCount
cs_crossPublisherIdState
cs_currentVersion
cs_exitCode
cs_firstInstallId
cs_foregroundTransitionsCount
cs_genesis
cs_installId
cs_lastActiveUserSessionTimestamp
cs_lastApplicationAccumulationTimestamp
cs_lastApplicationSessionTimestamp
cs_lastSessionAccumulationTimestamp
cs_lastTransmission
cs_lastUserInteractionTimestamp
cs_lastUserSessionTimestamp
cs_previousGenesis
cs_q_dcc
cs_q_dcf
cs_runs
cs_totalBackgroundTime
cs_totalForegroundTime
cs_totalInactiveTime
cs_userInteractionCount
cs_userSessionCount
cs_vid
comScore analytics help understand how users use our websites and apps.
Google _ga
_gt
Google Analytics help understand how users use our websites.
Adobe demdex
dpm
Video player analytics help understand how users use our video players.

Functionality Cookies

These cookies remember your settings so we can provide you with an improved, personal experience when you visit us again. Some examples of what the cookies are used for include:

  • Remembering your preferences, such as switching subtitles and audio description on or off, or the volume control
  • Remembering your place in a video, so if you leave an episode part way through, you can pick up where you left off when you return.
  • Ensuring that you don’t see too many adverts, so if you see pre-roll advertising when you first launch a video and then fast forward through the video, you won’t see more advertising if you’ve already seen adverts in the last 5 minutes.  Without this cookie ads would play at every opportunity.

Below are the names of the functionality cookies used by Channel 5:

Organisation Cookie name Description
Auditude UID Channel 5 video ad server cookies
Freewheel _cph
_ha
_sc
_sid
_uid
_vr
_wr
_auv
_av
NSC_mpoimtwjq2.gxnsn.ofu
Channel 5 video ad server cookies
Doubleclick Channel ID Sponsorship advertising
Channel 5 channel5_compe_ Collect the user data when submitting a competition entry on www.channel5.com

Learn more about how to manage your cookies.