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I've forgotten my PIN: how do I retrieve it?

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If you have forgotten the PIN you set to block access to G-rated content for your children, you can request it to be sent to your e-mail.

When you try to play a blocked episode, you will be prompted to enter your PIN. If you can't remember the PIN, click on the retrieve your PIN via e-mail link:

pin retrievalAnd then on the Recover your PIN screen, click the Confirm button:

Recover your PINYour PIN will then be sent to your e-mail address.