Series 9 - African Queen, Reading

The Hotel Inspector

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Three years ago the Hotel Inspector came aboard the African Queen, to help owners Andy and Bonny Cowley turn around their struggling business. They bought the boat after running a successful hotel and restaurant on the Isle of Wight. But it soon became clear that the experience was anything but plain sailing, with occupancy in their snug cabins dropping as low as 13 per cent.

Alex discovered that the boat was in serious need of a facelift, and the couple’s marketing left a lot to be desired. After a sparkling makeover and an event that wowed travel journalists and potential corporate clients, the future looked a little rosier for the couple.

Three years later, Alex drops in to see if the business is still bobbing along, or has sunk without a trace.

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