Since 2008 one name has stuck fear into Britain's most hardened hoteliers: 2014 will be no exception. Alex Polizzi returns for a brand new series of The Hotel Inspector on Thursday 6 February, 9pm on Channel 5.
The owner of The New Lyngarth, Blackpool, took over the derelict 15-bedroom building in 2009 and has grand plans for his seaside hotel, hoping to pull in an upmarket, select clientele more in keeping with a private members’ club. But after a £250,000 spend on renovations, the Blackpool establishment is still suffering. With no star rating and no profits, all the hotel has managed to attract so far is bad reviews.
When water drips onto Alex’s head during breakfast, the full extent of the problems begin to unfold and, after her attempts to inject some new life into the hostelry are met with scepticism, she wonders if the hotel will ever make the grade. Alex hopes to turn things around by bringing the hotel up to scratch and getting the establishment an accreditation from the tourist board, Visit England. But in her quest to get the owner to reach for the stars, will the hotel and its profit possibilities end up in the gutter?