Series 8 - The New Lyngarth, Blackpool

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The owner of The New Lyngarth, Blackpool, took over the derelict 15-bedroom building in 2009 and has grand plans for his seaside hotel, hoping to pull in an upmarket, select clientele more in keeping with a private members’ club. But after a £250,000 spend on renovations, the Blackpool establishment is still suffering. With no star rating and no profits, all the hotel has managed to attract so far is bad reviews.

When water drips onto Alex’s head during breakfast, the full extent of the problems begin to unfold and, after her attempts to inject some new life into the hostelry are met with scepticism, she wonders if the hotel will ever make the grade. Alex hopes to turn things around by bringing the hotel up to scratch and getting the establishment an accreditation from the tourist board, Visit England. But in her quest to get the owner to reach for the stars, will the hotel and its profit possibilities end up in the gutter?

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Comments (125)

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    11 months ago

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  • XRumerTest

    11 months ago

    XRumerTest

    Hello. And Bye.

  • XRumerTest

    11 months ago

    XRumerTest

    Hello. And Bye.

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    11 months ago

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    Hello. And Bye.

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    12 months ago

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    Hello. And Bye.

  • Paul Newbery

    12 months ago

    Paul Newbery

    Well i have now taken over Bentleys from Andrew. Our doors are open and not a single tracksuit in sight.

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  • BaingSimbbink

    12 months ago

    BaingSimbbink

    Всем привет кто-нибудь читает делфи? Следит за жизнью в Латвии?

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  • NZ Fans

    over 1 year ago

    NZ Fans

    We just watched the show in NZ. The only way your stars would be taken from you is when inspectors make yet another surprise visit...it obviously wasn't up to scratch- no surprises there! Cooking eggs in that much oil is totally revolting...perhaps stars revoke had to do with health inspection? Who knows? It must be so frustrating having a brain like Andrews...some mothers do ave em =/

  • John Strong

    over 1 year ago

    John Strong

    Well... He is still wearing the pants with paint on! me and my boyfriend stayed in room 3 what alex designed thank god! glad we wasnt in any other!!! lol wouldnt stay again

  • elaine crowe

    almost 2 years ago

    elaine crowe

    i recently stayed at Bentleys Andrew was lovely and nothing was too much trouble for him he was available day and night he was friendly and made me feel very welcome thank you Andrew and good luck such a shame you are thinking of leaving.

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  • Andrew Brown

    2 years ago

    Andrew Brown

    Hey hows it goin?

  • Ben

    2 years ago

    Ben

    Hello the message at the end of the program diddnt explain it self fully thankyou Andrew for explaining it and good luck abroad!

  • Sue

    2 years ago

    Sue

    Demand.....Is it Richard Branson trying to get me onto Virgin For some reason when ever this programme got to the ads it froze so I couldnt see how it ended, this happens alot when I'm on 5Broadband??

  • Susan

    2 years ago

    Susan

    For me it keeps freezing and not playing, this isnt buffering at all. This tends to happen after the adverts. Its happened with about 3 episodes of the hotel inspector and there is nothing wrong with my internet either. Can you please fix this?

  • dhbebb

    2 years ago

    dhbebb

    I’m missing some background detail here, but I suspect this gentleman has little or no professional training or experience in the hospitality business or any other and that the £400,000 or so he has put into the hotel has come from an inheritance or other private source rather than through the rigorous process of writing a business plan and convincing a bank manager to stump up the money. For people in this position, the road to hell is a short one! I am glad to read that the guy decided to give up, I hope he got most if not all of his money back and learned from the experience - the hospitality business is not for him!

  • missis trellis

    2 years ago

    missis trellis

    has anybody mentioned the lack of an apostrophe in Bentleys?

  • Tyrone

    2 years ago

    Tyrone

    I actually can not believe the ignorance of this man, he has down graded the blackpool area and changed the way people view small b&bs and hotels. I'm glad he has decided to close and sell, hopefully to someone more willing to improve the hospitality business

  • hannah

    2 years ago

    hannah

    what a SLOB ! i want to burn those tracksuit bottoms so badly! ...and how dare he criticize Alex's room, when he has absolutely 0 taste! ....and dont get me started on that red wallpaper which is EVERYWHERE! makes me VOM

  • jessica

    over 2 years ago

    jessica

    Love all these shows...Alex is fab and an inspiration! :) Good-luck Andrew :)

  • Terence Kennedy

    over 2 years ago

    Terence Kennedy

    Why do theses owners not just take on-board what Alex/Ruth/Gordon Ramsey say they know the fundamentals which the owners are missing.

  • Melanie

    over 2 years ago

    Melanie

    Just a nod to Channel 5 for moderating. It's very easy to be abusive in these forums extremely quickly and it is not something I would want to read. So thank you for monitoring. Alex, a stirling job as always particularly it never quite felt that Andrew's heart was in this project. Beryl - click white arrow on purple box on top of screen to play...

  • Patrick:))

    over 2 years ago

    Patrick:))

    Andrew.. we went to school together, lived in London close by, perhaps you will get back to me and we can have a catch up.. a lot of years have gone by, and things have changed a great deal since our early days:)) Be good to catch up and talk about your hotel interests:))

  • Joannie

    over 2 years ago

    Joannie

    I am positive that Craig Colton from x factor was in the crowd at the party night on this programme. He had pink hair. Anyone confirm?

  • Beryl

    over 2 years ago

    Beryl

    Wish I could see how to play any Hotel Inspector video, can't see the play arrow

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  • Amy

    over 2 years ago

    Amy

    Andrew seems very nice, why do people have to be so negative. God luck with your hotel abroad.

  • SimonS

    over 2 years ago

    SimonS

    Andrew.. good luck with your new venture. I hope it all works out for you. Two tips: 1) Use an oil-based undercoat when repainting signage so the old sign does not show through; 2) Keep your trousers pulled up! Good luck.

  • Andrew Brown

    over 2 years ago

    Andrew Brown

    I am the owner of The New Lyngarth/Bentleys and after reading the comments feel that I have to write this. Firstly, thank you to all who have made very positive comments about the show, one of the reasons why I have decided to sell is that I also have a hotel abroad and I am wanting to persue that venture - I feel that with the hard work I have put into the place and with the hard work Alex has put in it has now reached a point where the hotel can move forward under new ownership - the hotel is still trading and operating. Secondly, I would like to make clear that I DID NOT lose my star rating, since I purchased the property I was always in 2 minds whether to go down the star rating route - getting involved in Alex brought it to a head and as you can see from the programme I was awarded a 3 star rating - I traded as a 3 star hotel for 6 months and after reviewing it decided that the 3 star rating quite frankly was not of any benefit to the hotel or its business - Blackpool is awash with 3 star hotels. After a discussion with the local tourist board in which I was advised "the star rating system does not work for all hotels/b & b's" - I decided to withdraw from the scheme. However, although I have withdrawn from the scheme I still operate the same standards as if I was rated.

  • dell duncan

    over 2 years ago

    dell duncan

    hotel inspector should vist the groverner hotel albert rd blackpool

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  • mary

    over 2 years ago

    mary

    why did it lose the stars? Not as if it deserved a 3 star rating.......I was suprised it go it, Alex had her work cut out.

  • Simon

    over 2 years ago

    Simon

    At least the perfect Alex can't parallel park!

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  • Jane Fletcher

    over 2 years ago

    Jane Fletcher

    Control Freak who sees guests as an inconvenience does NOT make him a sex offender. That remark is totally unfair.

  • Pip

    over 2 years ago

    Pip

    looked like he was running it all by himself,no wonder he was selling up.i can imagine how tough it is to run a hotel/b&b in blackpool or any other seaside resort.

  • Spencer

    over 2 years ago

    Spencer

    All that work by the lovely Alex and the team and the owner loses the stars and is thinking of selling up? Frustrating darling...as Alex would say :-)

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  • Bob

    over 2 years ago

    Bob

    Why did the Bentley lose it's stars

  • otleymorgan

    over 2 years ago

    otleymorgan

    Wish Channel 5 were quicker at uploading their programmes! :'(

  • Ashley & Sarah

    over 2 years ago

    Ashley & Sarah

    Can't wait to watch this = )

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