Series 9 - The Caspian, West London

The Caspian, West London

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Alex travels to The Caspian, a 10-bedroom hotel owned and run by former beautician Nousha Samari and her son Samander. The Samaris left their Persian home more than 40 years ago, drawn to London's bright lights and the prestige of running their own hotel. But after more than four decades in the hospitality business, they have seen dwindling profits and lacklustre trade.

The hotel’s very own dolls’ house museum might be Nousha’s pride and joy, but like the hotel’s function room, it has failed to attract the desired clientele. With an occupancy rate of just 10 per cent, the stress of keeping the business afloat is beginning to show between mother and son, leaving the Samaris stressed out and dissatisfied.

When Alex arrives, she discovers outdated décor, questionable cleanliness and a non-existent breakfast. Can she inspire the Samaris to bring their business up to date, attract more tourists and improve their miserable occupancy rate? Or will The Caspian sink without a trace?

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  • Series 9 - The Bellingham, Wigan

    Alex Polizzi is asked to inject some Northern Soul into a struggling Wigan hotel and restore it to its former glory.

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Comments (44)

  • J Smith

    7 months ago

    J Smith

    I'd actually kind of like a date with Nousha. She looks like she must have been quite a hottie in her younger days.

  • Peter Piper

    7 months ago

    Peter Piper

    Also, Placing the food with no gloves was was ridiculous. These guys would receive a zero rating from Health and Safety. I'm surprised that Alex didn't tell them this.

  • Peter Piper

    7 months ago

    Peter Piper

    Look, if you have so little skill running a hotel that you have no clue that your accomodation is simply way below standard, then you have no business running a hotel. The man didn't even realized that the whole concept of B & B has changed in the last forty years. Do these people even ever leave the four walls of their hotel?

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  • Chris Walsh

    over 1 year ago

    Chris Walsh

    Watching them set up a breakfast buffet made me feel ill. Dirty hands, no latex gloves, him wiping his forehead while spreading out sliced meat. Yuk. doesn't the UK have any food handling regulations or standards?

  • Steve

    over 1 year ago

    Steve

    I think the channel 5 player is probably the worst on demand player I've ever used. It keeps skipping forward to the adverts, and then you have to sit through 3 minutes of rubbish before you can skip it back. Also, other on demand players skip back to where you were before when you refresh the page. Come on guys this is 2012!

  • EasyAsPie

    over 1 year ago

    EasyAsPie

    There are so many comments from people DEMANDING that Channel 5 sort this or that out, or put in a different player, or remove the adverts. For God's sake people, there is an alternative to watching on the net, it's called RECORDING it off the television. There is this this thing called a DVR which has been around for at least 15 years, or if you don't have one of those, maybe you still have an old-fashioned VCR? In any case, all you have to do is record the show and watch it later, then skip the adverts if you like. It's that simple.

  • RobbiG

    over 1 year ago

    RobbiG

    Ah I love this man Samanda & his mom Nousha- precious sweet ...and a little eccentric.

  • Deborah

    over 1 year ago

    Deborah

    Absolutely impossible to watch an episode. Either it wouldn't play past the initial adverts or the stopping and starting would require you to set aside an entire evening to watch it and then you probably wouldn't get to the end. Perhaps Alex Polizzi could advise you on your online customer service.

  • doooop

    over 1 year ago

    doooop

    I did not experience any buffering whatsoever, so I would assume the people who complained about this have poor internet signal.

  • Gilly

    over 1 year ago

    Gilly

    The wire was still there at the end!

  • ClauBrazil

    over 1 year ago

    ClauBrazil

    I realy enjoy it.God bless them thou the owener was a bit lost I feel sorry for him he needs a lady extra to help him out as it will be hard for him to get on like that.Good luck to them.................

  • ceri

    over 1 year ago

    ceri

    whats with the whole buffering/skipping thing ? ruins the whole thing.

  • rosie

    over 1 year ago

    rosie

    god the prog was awful made me cringe sorry would not stay there at all a bit srange if u ask me

  • Jen

    over 1 year ago

    Jen

    Lovely characters! no problem watching it online either! love the fact adverts are cut out! Good luck Caspian!

  • rogerzac

    over 1 year ago

    rogerzac

    The programme itself had no problem with, but the adverts are driving me crazy. Constantly freezing and jumping, and taking absolutely ages to play through. Please sort it out.

  • mandy

    over 1 year ago

    mandy

    Buffering is awful, please can channel5 sort it out, it always happens

  • B Jones

    almost 2 years ago

    B Jones

    Me again. Got as far as the best room anf the marmalade. Froze for half a minute. Got adverts again. Why the hell can't the system default to where it was. I want Alex to present me with my Euromillions winner's cheque, but she'll never get to the Ritz to present it at this rate

  • B Jons

    almost 2 years ago

    B Jons

    Help. Got about 40 seconds. Froze. Refreshed, got RAC advert Etc again. Rfreshed, got Ms Pendleton, shame it was an hair care advert, Refreshed got RAC again

  • tamski

    almost 2 years ago

    tamski

    buffering every 1 minute and that's with it being paused for ten minutes - really quite unbelievable. I've given up.

  • Riach

    almost 2 years ago

    Riach

    Nice couple - nice episode - Samander please go back to natural grey, hope it wasn't Mums idea. Nousha - please let the string loose

  • Cassius

    almost 2 years ago

    Cassius

    Tried to watch on Xbox, gave up, keeps freezing or fast forwarding, bit like every program on 5OD.

  • Chir

    almost 2 years ago

    Chir

    Nice episode and there was some one who I like Most. That part of whole video I like most. She is amazing do t know her name but I meet her before Good luck then Chir...

  • Paula Azad

    almost 2 years ago

    Paula Azad

    Really enjoyed this, lovely people, even though there all over the place I think they would look after you very well - would love to try some of her cooking. To me there genuine, caring people. Would like to have seen more of the bellydancing.

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  • DUNCAN SMAILES

    almost 2 years ago

    DUNCAN SMAILES

    i realy wish i could view this program but wirh all the stops and buffing it is imposible it would take about12 hrs to view 44 mins of program

  • carrona

    almost 2 years ago

    carrona

    What a delightful pair. A sweet Basil Fawlty and his wacky Mum. Never a dull moment. I really wish them luck!

  • michelle davies

    almost 2 years ago

    michelle davies

    Aw!! The owners were soooo sweet and charming. I wish them all the luck in the future!! :)

  • Lesley

    almost 2 years ago

    Lesley

    The Caspian, what can I say Bless Em. I just wanted to go there and organise them a bit, and give the business a bit of an OMPH! How does Alex keep a straight face, although I think she struggled with this one.

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