Help and advice

Finding a reputable tradesperson can be a tricky and sometimes daunting process.

On this page you will find general advice and links to organisations that can help you to avoid the rogues.

General Advice

  • Word of mouth – where possible always try to ask friends and family for recommendations.
  • Get multiple quotes – don’t ask for work to be carried out until you’ve had at least three written quotes.
  • Pay on completion – only pay for the work once you are happy with it. Get a neighbour, friend or relative to look at the completed work to confirm it’s been carried out with reasonable care.
  • Check references – where possible, ask the trader for references and check online review sites.

For more information follow these links:


If YOU ever need a locksmith – remember:

  • Ideally use one recommended by friends or family.
  • Check references.
  • Read online reviews carefully.
  • Get a clear explanation of how the company charges before they turn up.

If YOU want to avoid ending up on a Suckers List – remember:

  • Say ‘no’ to unwanted, uninvited telephone callers.
  • Do not buy services or goods from uninvited doorstep sales people.
  • Be wise to postal scams. No legal company will ask for money to claim a prize.
  • Be wise to rogue traders. Too good to be true offers probably are.
  • Don’t feel pressured to make a decision. Remember you can always say ‘no’, or say you need advice first.
  • Keep personal details safe. They could be used fraudulently in the wrong hands.
  • Research the credentials of the company. Be certain they’re not bogus.
  • Talk to someone you trust if you’re suspicious.
  • Report a scam. Help expose the criminals.
  • Be online savvy. Check who you’re communicating with online.
  • Know you are not alone. Anyone can be a victim, report it and get the right support.


How to avoid rogue traders

For further information and help with finding a trader, the following organisations provide help and advice:


How to report rogue traders

To report a rogue trader visit the following:

Help the Animals: BTR Liverpool Santa Dash 2018

Help The Animals at Christmas is delighted to partner with the BTR Liverpool Santa Dash 2018 as our official fundraising event!

Participants are invited to support the charity campaign by taking part in the UK’s biggest festive 5K fun run on Sunday 2nd December and raise cash while they dash.

Up to 10,000 Santas dashing round Liverpool city centre is a spectacular sight, starting at 9.30am at Pier Head and a finish line at Liverpool Town Hall with ‘real snow’ and festive characters. Youngsters also have their very own 1K Mini Dash. There is also a virtual run option for anyone who would like to get involved but cannot be there in person on the day.

Want to get involved? Sign up now at the BTR Liverpool Santa Dash website.