Help and advice

Finding a reputable tradesperson can be a tricky and sometimes daunting process.

On this page you will find general advice and links to organisations that can help you to avoid the rogues.

General Advice

  • Word of mouth – where possible always try to ask friends and family for recommendations.
  • Get multiple quotes – don’t ask for work to be carried out until you’ve had at least three written quotes.
  • Pay on completion – only pay for the work once you are happy with it. Get a neighbour, friend or relative to look at the completed work to confirm it’s been carried out with reasonable care.
  • Check references – where possible, ask the trader for references and check online review sites.

For more information follow these links:


If YOU ever need a locksmith – remember:

  • Ideally use one recommended by friends or family.
  • Check references.
  • Read online reviews carefully.
  • Get a clear explanation of how the company charges before they turn up.

If YOU want to avoid ending up on a Suckers List – remember:

  • Say ‘no’ to unwanted, uninvited telephone callers.
  • Do not buy services or goods from uninvited doorstep sales people.
  • Be wise to postal scams. No legal company will ask for money to claim a prize.
  • Be wise to rogue traders. Too good to be true offers probably are.
  • Don’t feel pressured to make a decision. Remember you can always say ‘no’, or say you need advice first.
  • Keep personal details safe. They could be used fraudulently in the wrong hands.
  • Research the credentials of the company. Be certain they’re not bogus.
  • Talk to someone you trust if you’re suspicious.
  • Report a scam. Help expose the criminals.
  • Be online savvy. Check who you’re communicating with online.
  • Know you are not alone. Anyone can be a victim, report it and get the right support.


How to avoid rogue traders

For further information and help with finding a trader, the following organisations provide help and advice:


How to report rogue traders

To report a rogue trader visit the following: