Meet the Crafters – Episode One

Heather Robertson

Age: 39 Location: Basingstoke, Hampshire

Craft: Polymer clay Sculptor

About Heather: Heather ploughed her redundancy money into her craft, and after two years, she needs to finally break even



• Heather returned to Basingstoke in her early 20’s, after she spent her childhood in South Africa. She was working full-time in customer services and then as a junior technical writer, but continued to paint, draw and sculpt as a hobby, always being drawn back to art and design which she studied at college.

• Heather took redundancy from her job 2 years ago and quit the rat-race to become a full-time polymer-clay sculptor. She has tried many crafts, but this is the only one she has a real passion for, and enjoys the varied creations she makes, especially the chance to incorporate other materials into her creations.

• Heather’s pieces are heavily influenced by fantasy fiction like ‘The Dark Crystal’, ‘Harry Potter’, ‘The Lord of the Rings’, ‘Labyrinth’ and ‘The Never-Ending Story’. She predominantly works with polymer clay, testing its limits and getting completely immersed in the craft world.

• Heather makes art dolls and figures, collectable wands, fairy doors, dragons, pen pots, gift jars, book covers, wall plaques and jewellery. The time it takes Heather to create a finished piece varies from a few hours to several days, depending on the complexity of the piece, and her prices range from £10 – £200.

• Heather is planning to run workshops from home as she is struggling to find an affordable workspace to hire. Her craft takes place in what used to be the dining room and her art work spills out all over the house.

• Her business has a many ups and downs, and there is always something new to learn. Heather has had to learn how to build her own website and online shop (which is still an ongoing process), and is still learning how to use social media effectively to promote her work and online shop. She is hoping to make her first sale through her website soon.

• Heather’s a good procrastinator and isn’t sure how to get seen, so she has to rely on word of mouth and orders from social media. Her problem is that she can never stop making things, experimenting and trying new ideas. Heather isn’t sure if she needs to focus on selling certain items or to keep expanding her range.

John Cole-Morgan

Age: 42

Location: Tring, Hertfordshire

Craft: Long-Arm Quilter

About John: John has been quilting for 5 years. Will his self-doubt about his ability get in the way of him succeeding at the Clare Priory Craft Fair?



• 5 years ago, John started quilting and very quickly fell in love with it. Now it’s taken over his life as the main focus of all his time and energy.

• John has heaps of enthusiasm and passion for his craft, dedicating close to 7 days a week to it. • John has integrated himself into a group of female quilters although, as the only male, he sometimes feels like he doesn’t quite fit in.

• John loves the craft community and learns a lot from all the women he quilts with, whom he describes as much more talented than himself.

• • As the creator of the Facebook group ‘Beginner’s Quilt Support Group’, with almost 6,000 members from all around the world, John has been able to create large-scale projects involving a multitude of quilters.

• 26 people created a quilt for the Queen’s 90th birthday, a number of sunset quilts were created to support cancer research at the Festival of Quilts, a poppy quilt was made to celebrate the centenary of the First World War. All of these projects were headed-up and designed by John.

• A big fan of double-sided quilts, John has designed a few of his own patterns and enjoys putting kits together to encourage others to take up quilting.

• John loves pretty, colourful fabrics and has a bit of an obsession with buying fabrics from all around the world. He currently owns over 16,000 metres of fabric.

• John used to store all his materials at home, but has moved to a large studio where he can organise all his different fabrics and store his many quilts.

• John’s real lack of confidence in his ability is the main thing holding him back, along with the fear that people won’t respond well to his quilts.

Toni Godolphin

Age: 41

Location: Oswestry, Shropshire

Craft: Crocheter

About Toni: Left-handed Crocheter Toni loves browsing at craft fairs. She’ll need to take a leap of faith to sell her own wares at the Clare Priory Fair



• Toni crochets intricate brooches and hairclips, like flowers, owls and hearts, playful patchwork rabbits and colourful hippos.

• Despite being left-handed, Toni was determined to learn how to crochet and taught herself 5 years ago. By watching YouTube videos, she would mirror image the right-handed tutorials and now reads patterns backwards.

• Working part-time 3 days a week as a Compliance Officer, the rest of Toni’s time is dedicated to creating a range of different crochet items and teaching crochet in coffee shops and village halls.

• One of the things Toni loves about crocheting is the variety of different materials that can be used, so she also creates clutch bags and purses by combining old coke can tabs into her design.

• Keen to encourage more people to crochet, Toni has started a few ‘one ball’ projects. As the cost of a ball of wool can be expensive and few people want to buy more than one ball if too pricey, she has designed a set of mermaid fingerless gloves and a mermaid hat that only requires one ball of wool for the set.

• She mainly sells through her Facebook page ‘The Crafting Cow’, although has tried to sell at some local craft fairs and school fairs. She finds that the people can be a little critical on prices when it comes to handmade, the shops can sell a lot cheaper, mass produced items.

• Toni is interested in developing crochet kits and dreams of one day owning her own shop and crochet book with all her patterns in it. Interestingly, she writes all her patterns for right-handed Crocheters, despite being left-handed.


If you’ve been affected by issues raised in any of our shows, please see a list of useful helplines below:

How To Leave an Abusive Partner In Lockdown

Cursing in the Classroom

Neighbours: Australian bushfires

Mental Health

Rape and Sexual Abuse

Drug and Alcohol Abuse

Child Abuse


Money Difficulties

Nuisance Calls

Hoarding helplines

Storylines from Home & Away

Storylines from Neighbours

Cancer Research UK & McMillian

McMillan Nurses


How To Leave An Abusive Partner In Lockdown

– Women’s Aid – Live chat and coronavirus safety advice for survivors

– Victim Support – Live chat and coronavirus safety advice for survivors

– Contacting emergency services silently

– guidance

Cursing in the Classroom

Tourettes Action
Tourettes Action works in England, Wales and Northern Ireland and is the leading support and research charity for people with Tourette Syndrome and their families, helping people with TS to receive the practical support and social acceptance they need to help them live their lives to the full.
Helpline: 0300 777 8427

Rape Crisis England & Wales
Rape Crisis England & Wales offers confidential support and information to women in England and Wales who have survived any form of sexual violence, no matter how long ago. Also provides immediate support to friends and family on how to support female survivors of sexual violence.
Phone: 0808 802 9999 (12–2:30pm & 7–9:30pm daily)
Visit the Rape Crisis England & Wales website:

Survivors Trust
The Survivors Trust provide support and signposting for women, men and children who are survivors of rape, sexual violence or childhood sexual abuse.
Phone: 0808 801 0818
Visit the Survivors Trust website:

Rape Crisis Scotland 
Rape Crisis Scotland provides confidential support for anyone affected by sexual violence, no matter when or how it happened. They can also put you in touch with local rape crisis centres.
Phone: 0808 801 03 02
Visit the Rape Crisis Scotland website:

The Rowan 
The Rowan provides a range of support and services 24 hours a day, 365 days a year to people of all ages who have been sexually abused, assaulted or raped, whether this happened in the past or more recently.
Phone: 0800 389 4424
Visit The Rowan website:

Harmless provides a range of services about self-harm including support, information to people who self-harm, their friends and families.
Visit the Harmless website:

Mental Health


The Samaritans
Tel: 116 123 (Free)

The Mental Health Foundation

Campaign Against Living Miserably
Helpline: 0800 58 58 58

Tel: 020 7263 7070

B-eat (Beat Eating Disorders)
Helpline: 0808 801 0677
Youthline: 0808 801 0711

National Centre for Eating Disorders
Helpline: 0845 838 2040

Overeaters Anonymous

Helpline: 0300 5000 927

Time to Change


Rape and Sexual Abuse

Rape Crisis
Helpline: 0808 802 9999 (12-2:30 and 7-9:30)

RASAC (Rape and Sexual Abuse Support Centre)
National Helpline: 0808 802 9999 (12-2.30 & 7-9.30)

The Survivors Trust
Helpline: 0808 801 0818

Women Against Rape


Drug and Alcohol Abuse


Talk to Frank
Helpline: 0300 123 6600

The Mix
Helpline: 0808 808 4994


Helpline: 0300 123 1110

Drink Aware

Alcoholics Anonymous
National helpline: 0800 9177 650


Child Abuse

Helpline: 0808 800 5000 (24 hours, every day)

Helpline: 0800 1111 (24 hours)

Papyrus HOPElineUK – 0800 068 41 41



NHS Choices – Gambling

Helpline: 0808 8020 133

Gamblers Anonymous (UK)
Helplines: See contact page for regional phone numbers

Gam Anon
Helpline 08700 50 88 80 24 hours a day every day National rate


Money Difficulties

Step Change
FreeHelpline: 0800 138 1111

National Debtline
Free Helpline: 0808 808 4000

Business Debtline
Free Helpline: 0800 197 6026

Citizen’s Advice


Nuisance Calls

Tackling nuisance calls and messages





Hoarding helplines



Storylines from Home & Away

Army storyline: Jett is seriously injured following an explosion at the his Army Base.

  • British Legion which supports members of the Royal Navy, British Army, Royal Air Force, veterans and their family. They have many programmes to support people through mental and physical hurdles. Their helpline is 0808 802 8080, and their online chat service is
  • Combat Stress 24-hour mental health helpline for veterans of the Royal Navy, Amy, Royal Air Force, Merchant Navy and other allied services who suffer from mental health problems. Helpline – 0800 138 1619
  • SSAFA Forcesline is a free confidential telephone helpline and email service giving support to ex-service people from the armed forces and their families.
  • Defence Medical Welfare Service (by St John and Red Cross) gives practical emotional support to the armed forces and their families to help them through illness or injury. Helpline – 0800 999 3697
  • Help For Heroes – offers all sorts of services for ex or current members of the armed forces and their families and loved ones
  • Blesma helps all serving and ex-service people who have lost limbs, or the use of their limbs or eyes to rebuild their lives and receive lifelong rehabilitation and welfare support.


Epilepsy storyline: Raffy is diagnosed with post-traumatic epilepsy, following a freak tunnel collapse.

  • Epilepsy Society has a helpline 01494 601 400 and an email that is confidential and available for anyone being affected by epilepsy – whether you have epilepsy yourself, are a friend or family member or are professionals affected by epilepsy
  • Young Epilepsy is the only UK charity dedicated to creating better lives for children and young people with epilepsy and related conditions. Their helpline is 01342 831342 and their email is
  • Epilepsy Action is the working name of the British Epilepsy Association, which aims to make life better for everyone affected by epilepsy. They do research, campaign and provide support services. Their helpline is 0808 800 5050.
  • Scope provides information and support for all disabled people, and they have a free disability helpline and email: 0808 800 3333, and


Online grooming storyline: Bella falls victim to an online predator, and is in danger when she meets him face-to-face.

  • Childline is part of the NSPCC and helps children and young people (under 19) by providing a free and confidential service to talk about anything, whatever the worry. They have a chat service, an email address and their helpline number is 0800 1111.
  • Internet Matters is supported by industry partners like BT, Sky, TalkTalks, Google and the BBC and offers the best advice and information available on tackling online safety issues. It empowers parents and carers to keep children safe in a digital world. Has lots of information and tips about all sorts of internet matters, including online grooming.
  • The Lucy Faithfull Foundation is the only UK-wide child protection charity dedicated solely to preventing child sexual abuse. They have a helpline called the Stop It Now! Helpline – 0808 1000 900.
  • Victim Support is for all those affected by crime who need support to move forward. They have a free Supportline to call – 08081689111


Storylines from Neighbours 

Australian bushfires:

Within Wednesday 15th January’s Neighbours episode, an additional scene was filmed, in which Sheila, Aaron and David discussed the ongoing bushfire crisis in Australia.

This is the first time in the soap’s history that a real-life event has been referred to.

To find out more about how you can help, visit the below sites:

Huntington’s disease storyline: Chloe Brennan tests positive for the Huntington’s gene, a degenerative brain disorder, which has no cure.

  • Huntington’s Disease Association improves care and support services for people with Huntington’s disease, educates families and professionals and champions people’s rights
  • Marie Curie – providing care for families living with a terminal illness. They’re available to contact for practical information and emotional support on their support line 0800 090 2309
  • Rainbow Trust – supports families who have a child aged 0-18 with a life threatening or terminal illness
  • NHS – their section of advice and guidance on end of life care


Transgender Storyline: Mackenzie arrives in Ramsay street as Neighbours first transgender character and she struggles with school when she opens up about her transition.

  • LGBT Switchboard: 0300 330 0630
  • LGBT Foundation: 0345 3 30 30 30
  • LGBT Youth Scotland: 07786 202 370
  • National trans 24 helpline: 08443583204 / 07527524034
  • Mermaids: 0844 334 0550 (Mostly for young trans people)
  • The Beaumount Society: 07000 287 878
  • Gendered Intelligence: 0207 832 5848 (Info line that can point to advice services)
  • The Mix: 0808 808 499

Stalking storyline:  Scarlett follows Ned back to Ramsay street after meeting him at Sydney airport. Little does Ned know how much danger he is in.

  • National Stalking Helpline, run by the Suzy Lamplugh Trust, provides support and guidance for anyone who has been affected by harassment or stalking. Call them on 0808 802 0300.
  • Paladin is the National Stalking Advocacy Service and provides information and protection tools for victims of stalking.
  • Victim Support is for all those affected by crime who need support to move forward. They have a free Supportline to call – 08081689111

David gets a kidney transplant:

Men’s mental health support groups






Bridgend – Andys Man Club 

Bristol – Man Up Man Down 

County Durham – Man Health 

Cornwall – Man Down 

Dewbury – Andys Man Club 

Dundee – Andys Man Club 

Dunfermline – Andys Man Club 

Edinburgh – MEN’S Share 

Glasgow – Brothers In Arms 

Halifax – Andys Man Club 

Hartlepool – Andys Man Club 

Hebden Bridge – Andys Man Club 

Huddersfield – Andys Man Club 

Huddersfield – Platform 1 

Hull Bradford – Andys Man Club 

Leeds – Andys Man Club 

Leicester – Matt’s Meet up 

Manchester – Andys Man Club 

Newton Abbot – Andys Man Club 

Oldham – Andys Man Club 

Peterborough – Andys Man Club 

Plymouth – Andys Man Club 

Sheffield – Andys Man Club 

Stafford – Andys Man Club 

Somerset – Street Men’s Shed 

St Johnston Perth – Andys Man Club 

Wakefield – Andys Man Club 

West Lothian – Neilshugs Foundation 

Suppliers List

Episode 1: Rosehill House

Fabric for window panels supplied by Edmund Bell


Paint supplied by Little Greene Paint Co


Green tablecloths supplied by Richard Haworth


White tablecloths and napkins supplied by Vision

Episode 2: New Lowndes Arms

Hotel Bedding and Kettles supplied by Out of Eden


Episode 3: The Sea Croft

Sofa supplied by Forest Contracts

Accommodation for the Theatre Professionals supplied by Theatre Dig Booker


Episode 4: The Lawn

Tea Caddy Box supplied by 4 R Office

Logo Design and Signage supplied by Blue Lizard Signs

Cutlery supplied by Chef & Bar Supplies

Printing supplied by Don Ruffles Ltd.

Designed postcards, menu’s and business cards supplied by Guppy Graphics

Hotel Toiletries supplied by Hotel Complimentary Products

Mini Conserves supplied by Just Miniatures

Crockery supplied by Next Day Catering

Mini jam jar holders supplied by Out Of Eden 

Personalised Keyrings supplied by Perfect Gift Shop

Personalised Pens supplied by Premier Print UK

Episode 5: Zero Neuf

Throws supplied by Chalk Wovens

Hotel evaluation supplied by Oliver’s Travels

Episode 6: Devon Bay

Resin stairs supplied by Harbron Home Improvements



Available help

If you’ve been affected by the issues raised in The Murder Of Charlene Downes, please see some helplines below.

Suzy Lamplugh Trust:
Working towards a safer society. We offer advice on personal safety & stalking.

Missing People
Missing People is a national organisation in the United Kingdom that offers assistance to people who run away and/or go missing and their families.

The Children’s Society
Right now in Britain there are children and young people who feel scared, unloved and unable to cope. The Children’s Society works with these young people, step by step, for as long as it takes.

Home Start
Home-Start is a local community network of trained volunteers and expert support helping families with young children through their challenging times. We are there for parents when they need us the most because childhood can’t wait.

Abuse robs children of their childhood. Without help, the scars of abuse can last a lifetime. And as devastating as it can be for the child, society pays a heavy price too.

The Lucy Faithful Foundation
The Lucy Faithfull Foundation is the only UK-wide child protection charity dedicated solely to preventing child sexual abuse.

Action for Children
We support families at risk of neglect through community projects and services. We lobby governments, work collaboratively with stakeholders and commission research.

Safe and Sound
The effect of child sexual abuse is devastating. It impacts upon a young person’s physical, mental and emotional wellbeing. Since 2002, we have been tackling child sexual exploitation by providing high quality tailored one-to-one support to victims and young people at risk.



Get Support

If you have been affected by issues raised in Clink, please see helplines below:

 NHS Choices – Suicide


Comprehensive help and information from NHS Choices with links to external websites.


Tel: 116 123

U can cope

Samaritans is available round the clock, every single day of the year. We provide a safe place for anyone struggling to cope, whoever they are, however they feel, whatever life has done to them. Please call 08457 90 90 90 (UK) 1850 60 90 90 (ROI), email, or visit to find details of the nearest branch.


MindInfoline: 0300 123 3393

Suicidal feelings

Elefriends online support community


Helpline: 0800 11 11

Coping with suicidal feelings

ChildLine is a counselling service for children and young people. You can contact ChildLine in these ways: You can phone on 0800 1111, send us an email, have a 1-2-1 chatwith us, send a message to Ask Sam and you can post messages to the ChildLine message boards. You can contact ChildLine about anything – no problem is too big or too small. If you are feeling scared or out of control or just want to talk to someone you can contact ChildLine. is an online counselling service that provides vulnerable young people, between the ages of 11 and 25, with advice and support for emotional or mental health problems. offers users a free, confidential, safe and anonymous way to access help.


Helpline: 0808 802 5544

Suicidal feelings

Parents’ Information Service gives advice to parents or carers who may be concerned about the mental health or emotional well being of a child or young person.

Students Against Depression

Suicide and self-harm

Surviving suicidal thoughts

Students Against Depression is a website offering advice, information, guidance and resources to those affected by low mood, depression and suicidal thinking.


Tel: 020 7263 7070

The Recovery Letters



If you have been affected by the content of this programme, please see helplines below:
116 123 (this number if FREE to call and won’t show up on your phone bill),
Or visit to find details of your nearest branch.


Mind infoline: 0300 123 3393

The Mental Health Foundation

Depression Alliance
To request an information pack call 0845 123 23 20

Depression UK

Overcome Depression

Tel: 0300 5000 927

Post-Natal Depression

PANDAS Foundation

Post Natal Illnesses

The Samaritans
Tel: 0845 790 9090

Paramount Network UK Presents Mean Girls: The Movie And More

Paramount Network UK is inviting you to the ultimate celebration of one of the most quotable hit teen movies from the noughties, Mean Girls!

From 12th – 16th June, Seymour Leisure Centre in Marylebone will be transformed into North Shore High School, giving fans of the movie a chance to step into the world made famous by Cady and The Plastics – it’s going to be SO FETCH!


Mean Girls: The Movie And More will feature exclusive Mean Girls inspired photo ops, a screening of the hit film, and food and drinks inspired by Regina George and co! To top it all off, visitors will also be able to enjoy their very own Spring Fling.

It may typically be Wednesdays when the Plastics wear pink but we’re changing the rules so you CAN sit with us – guests are encouraged to ditch their sweat pants and don their best pink attire (or favourite character outfits) for the occasion.

So hide the fertility vases, round up your clique and head to Marylebone to enjoy the ultimate Mean Girls experience.

Viewers wanting to get into the mood for Mean Girls: The Movie And More will be able to watch the film on Paramount Network on 14th April.